{"id":9,"date":"2025-08-25T23:38:47","date_gmt":"2025-08-25T19:38:47","guid":{"rendered":"https:\/\/shine2shopdubai.com\/?page_id=9"},"modified":"2025-08-26T14:36:26","modified_gmt":"2025-08-26T10:36:26","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shine2shopdubai.com\/?page_id=9","title":{"rendered":"Refund & Returns Policy"},"content":{"rendered":"\n

Effective Date: 26\/08\/2025<\/h2>\n\n\n\n

At Shine2ShopDubai.com, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we\u2019re here to help.<\/p>\n\n\n\n

    \n
  1. Eligibility for Returns<\/li>\n<\/ol>\n\n\n\n
      \n
    • Items must be returned within 7 days of delivery only if it’s expired <\/li>\n\n\n\n
    • Products must be unused, in original packaging, and in resalable condition.<\/li>\n<\/ul>\n\n\n\n
        \n
      1. Refunds<\/li>\n<\/ol>\n\n\n\n
          \n
        • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/li>\n\n\n\n
        • Approved refunds will be processed to your original payment method within 5\u201310 business days.<\/li>\n\n\n\n
        • Shipping fees are non-refundable unless the item was damaged or incorrect.<\/li>\n<\/ul>\n\n\n\n
            \n
          1. Exchanges<\/li>\n<\/ol>\n\n\n\n
              \n
            • We only replace items if they are defective, damaged or expired.<\/li>\n\n\n\n
            • To request an exchange, please contact us within 48 hours of receiving your order.<\/li>\n<\/ul>\n\n\n\n
                \n
              1. How to Initiate a Return
                To start a return or exchange:<\/li>\n<\/ol>\n\n\n\n
                  \n
                • Email us at support@shine2shopdubai.com with your order number and reason for return.<\/li>\n\n\n\n
                • Our team will guide you through the process and provide a return shipping address.<\/li>\n<\/ul>\n\n\n\n
                    \n
                  1. Damaged or Incorrect Items
                    If your item arrives damaged or you received the wrong product:<\/li>\n<\/ol>\n\n\n\n
                      \n
                    • Contact us within 48 hours of delivery.<\/li>\n\n\n\n
                    • Include photos of the item and packaging for faster resolution.<\/li>\n<\/ul>\n\n\n\n
                        \n
                      1. Contact Us
                        For any questions or concerns about your order, reach out to us at:
                        \ud83d\udce7 Email: support@shine2shopdubai.com
                        \ud83d\udcde Phone: +971528779547<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                        Effective Date: 26\/08\/2025 At Shine2ShopDubai.com, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we\u2019re […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9"}],"version-history":[{"count":4,"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":306,"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions\/306"}],"wp:attachment":[{"href":"https:\/\/shine2shopdubai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}